At Adore Favors, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Return Eligibility
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Personalized items cannot be returned unless they are defective or damaged.
2. Return Process
If you wish to return an item, please contact us within 14 days of receiving your order. Provide your order number and reason for the return. We will provide you with instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us for further instructions.
6. Contact Us
If you have any questions about our Refund and Return Policy, please contact us through the contact information provided on our website.
Thank you for shopping with Adore Favors!
